Complete Care Operations Workflow
Streamline your entire home care process from client onboarding to completed visits, medication tracking, family communication and service reporting.
Client Intake
Create client profiles and care plans
Assign Caretaker
Match skills and availability
Schedule Visit
Calendar and shift planning
GPS Check-In
Validate field attendance
Complete Service
Checklist and signatures
Reporting
Analytics and KPI visibility
Enterprise Features Built for Home Care Providers
Everything required to run a professional home care, nursing, rehabilitation or elderly support organization.
Client Management
- Client profiles
- Medical notes
- Care plans
- Emergency contacts
- Family members
- Insurance details
- Document storage
Caretaker Management
- Certifications
- Availability planning
- Attendance tracking
- Contract expiry
- Skills management
- Performance analytics
- Route assignment
Smart Scheduling Engine
- Calendar planning
- Recurring schedules
- Conflict detection
- Emergency replacement
- Color-coded calendar
- Gantt scheduling
- Drag & drop planning
Service Visit Management
- One-time visits
- Recurring visits
- Emergency visits
- Status tracking workflow
- Visit notes & attachments
- Digital signatures
- Visit duration tracking
GPS & Attendance Tracking
- GPS check-in
- GPS check-out
- Location validation
- QR attendance support
- Timestamp logging
- Missed visit alerts
- Field activity visibility
Task Checklist System
- Service checklists
- Mandatory tasks
- Completion validation
- Care notes
- Safety verification
- Timestamp recording
- Service quality control
Medication Management
- Medication schedules
- Dosage reminders
- Refill reminders
- Administration logs
- Missed medication alerts
- Caretaker confirmations
- Recurring reminders
Incident Management
- Incident reporting
- Severity classification
- Investigation workflow
- Evidence attachments
- Escalation process
- Resolution tracking
- Compliance reporting
Care Assessments
- Periodic assessments
- Mobility scoring
- Health observations
- Care level evaluation
- Condition tracking
- Assessment approvals
- Assessment reports
Route & Field Operations Management
- Daily caretaker routes
- Visit grouping
- Travel planning
- Route completion tracking
- Field visibility
- GPS-enabled operations
- Optimized scheduling workflow
Feedback & Quality Management
- Service ratings
- Caretaker ratings
- Family feedback
- Complaint management
- Quality trends
- Performance scoring
- Satisfaction analytics
Beautiful Owl Powered Dashboard
Gain complete operational visibility with real-time KPI cards, analytics charts, caretaker performance metrics and service trends.
Today's Visits
Track all scheduled service visits.
Active Caretakers
Monitor workforce activity in real time.
Open Incidents
Stay informed about unresolved issues.
Customer Satisfaction
Measure service quality and feedback.
Premium Client & Family Portal
Keep families informed and improve transparency with a modern portal experience designed specifically for home care operations.
Family Portal Features
- Upcoming visits
- Visit history
- Caretaker information
- Medication updates
- Service reports
- Incident visibility
- Feedback submission
- Invoice access
Client Portal Features
- Schedule visibility
- Service requests
- Invoice download
- Completed visit records
- Assigned caretaker information
- Communication tools
- Complaint management
- Report access
Professional Reporting & Analytics
Generate detailed PDF reports and XLS exports for operational visibility, compliance, client care history and caretaker performance management.
PDF Reports
- Service Visit Report
- Client Care Summary
- Caretaker Performance Report
- Incident Report
- Attendance Report
- Assessment Report
- Medication Summary
XLS Export Reports
- Operational Analytics
- Service Usage Report
- Caretaker Schedule Export
- Billing Summary
- Visit History Export
- Incident Analytics
- Medication Administration Log
Smart Automation Engine
Reduce manual work with automated reminders, alerts, escalations and proactive notifications.
Visit Reminders
Automatically notify clients and caretakers before scheduled visits.
Medication Alerts
Never miss medication schedules with automated reminders.
Expiry Monitoring
Track contracts, certifications and documents automatically.
Incident Escalation
Critical incidents trigger immediate escalation workflows.
Subscription Renewal
Automatic reminders for expiring service packages.
Missed Visit Detection
Detect missed visits automatically and notify coordinators.
Multi-Company Ready
Designed for organizations managing multiple agencies, branches or care service locations.
Multi Agency
Manage multiple care service businesses.
Separate Scheduling
Independent schedules per company.
Separate Billing
Company-specific invoicing and revenue.
Separate Reporting
Isolated analytics and reports.
Perfect For
Designed for organizations providing professional home care and field-based care services.
Home Care Agencies
Manage complete care operations from one platform.
Elderly Care Providers
Deliver personalized support and family visibility.
Nursing Services
Track visits, medications and assessments.
Disability Support
Coordinate care teams and recurring services.
Installation & Usage
Install Module
Install from Apps menu
Configure Settings
Enable GPS and portal options
Create Caretakers
Set profiles and availability
Add Clients
Configure care plans and services
Start Operations
Schedule visits and manage care
Support & Customization
Need assistance, implementation help, customization, training or integration services?
- Email: [email protected]
- Website: www.odonity.com
Support & Service Policy
To ensure fair usage, consistent quality, and reliable service for all customers, Odonity provides structured support under the following terms:
✔ Support Coverage (65 Days)
- Free support is provided for 65 days from the date of purchase.
- Support includes installation guidance, setup assistance, and usage-related queries.
- Bug fixing is included only if the module is not functioning as described in official features.
✔ Definition of Bug
- A bug refers to a feature not working as documented or demonstrated.
- Any request to modify behavior, logic, or add new functionality is considered customization.
✘ Not Included in Free Support
- Custom development, feature enhancements, or business-specific changes.
- Third-party module conflicts or integration issues.
- Server configuration, hosting, deployment, or infrastructure-related problems.
- Debugging or fixing issues outside the purchased module.
✔ Scope Limitation
- Support is strictly limited to the purchased module only.
- It does not include full system debugging, database correction, or unrelated module issues.
✔ Version & Compatibility
- The module is guaranteed to work only with the specified Odoo version mentioned on the product page.
- Compatibility with customized or heavily modified systems is not guaranteed.
✔ Demo & Representation Disclaimer
- All screenshots, videos, and demos are for reference purposes only.
- Actual behavior may vary depending on system configuration and installed modules.
✔ Support Process
- Support is provided via email ([email protected]) or through the customer portal (order communication linked to your purchase).
- For faster resolution, please include your order reference and detailed issue description in your communication.
- Typical response time is within 24–48 business hours.
- Customers must provide necessary access (Odoo/backend/server if required).
- Delays in providing access or required information may delay resolution.
✔ Paid Support & Customization
- All customization, enhancements, or new feature requests are treated as paid services.
- Support after 65 days is available under paid plans.
✔ Customer Responsibilities
- Maintain proper backups before installing or updating the module.
- Test changes in a staging environment before applying to production.
- Ensure the system meets basic Odoo requirements and compatibility.
✔ License Scope
- Support is valid only for the purchased license and single Odoo instance.
- Usage across multiple databases or environments may require additional licensing.
⚠ Important Notes
- Odonity is not responsible for data loss, misconfiguration, or system failures.
- We are not liable for conflicts caused by third-party modules or custom code.
- Unauthorized modification of the module may void support eligibility.
- Support priority is handled in order; urgent or immediate support is not guaranteed.
Our goal is to provide reliable, transparent, and professional support while maintaining fairness and sustainability for all customers.
Odoo Proprietary License v1.1 - Strict Commercial Use © 2026-Present Odonity. All Rights Reserved. Module Name: Caretaker Pro | Home Care Service Management | Field Care Operations Platform (By Odonity) License Owner: Odonity (https://www.odonity.com) Support Email: [email protected] This software is protected by copyright laws and international treaties. It is licensed, not sold. You are granted a non-transferable, non-sublicensable, and non-exclusive license to use this software ONLY under the terms below: -------------------------------------------- STRICT TERMS OF USE -------------------------------------------- PERMITTED: - Use the module in one Odoo production instance only (with staging/test allowed only for that instance). - Use for internal company operations. - Request support, upgrades, or customization services from Odonity. PROHIBITED WITHOUT WRITTEN PERMISSION FROM ODONITY: - Modifying, altering, or extending the source code in any way. - Reselling, sublicensing, or redistributing any part of the module. - Sharing the code with third parties, including freelancers or other vendors. - Uploading this module to public or private repositories, websites, or forums. - Creating derivative works or using snippets in other modules. - Using the module as a base to develop similar competing products. WARNING: This software contains branding, code-level markers, and security tracking for anti-piracy purposes. Tampering with these or violating this license may result in: - Permanent termination of your usage rights - Legal action under local and international intellectual property laws - Immediate take-down notices for marketplaces and hosting providers -------------------------------------------- LICENSE VERIFICATION & SUPPORT -------------------------------------------- License Keys / Validation (optional): Odonity reserves the right to implement license key checks in future versions. Support is only available to verified license holders. Invoice or proof of purchase must be retained for all license claims. For official support, licensing clarifications, or enterprise usage, please contact: [email protected] | https://www.odonity.com -------------------------------------------- BY INSTALLING THIS MODULE, YOU AGREE TO BE BOUND BY ALL TERMS ABOVE. Unauthorized use, reproduction, or redistribution is strictly prohibited.